Besoin d’aide ?
How to ask for help
astuce
- Be courteous: help in the chatrooms or on the forum is given by our users and contributors, all volunteers.
- Explain the context of your request in a complete but concise way.
- It is paramount to share the error logs with YunoPaste (green buttons in your webadmin, then share the link to the generated page).
- Be patient, as your messages might not be seen instantly.
danger
- Do not ask about your attempted solution but rather your actual problem (see XY problem).
- Avoid phrases like "server does not want", "the app does not load", or other meaningless sentences.
- Do not trim error messages, but do not paste a wall of illegible unformatted code either. (Use YunoPaste)
- Do not ask your question like a poll ("does anyone else succeeded in...?").
Connect to the support chatroom
Please change your username, as we got legions of ynhusers.
astuce
this room is available via
- Matrix (
#yunohost:matrix.orgusing Element) - IRC (
#yunohoston libera.chat, using kiwiirc) - XMPP (
support@conference.yunohost.org)
NB : Actuellement, le bridge IRC (grace à Matrix) est désactivé. Ainsi, alors que les canaux XMPP et Matrix sont connectés, le canal IRC ne l'est pas.
... or ask on the forum!
Please follow the Support section post template. It helps everyone understand the context of your request.
You've found a bug ?
astuce
Please report bugs on our bugtrackers or contact the developers